Privacy Policy for Online Jewelry Repair Service(OJRS)
Effective Date: 1st Jan 2025
1. Information We Collect
When you use our online jewelry repair service, we collect specific personal information to ensure efficient service delivery. The types of information we collect include:
- **Personal Details**: Full name, email address, phone number, and mailing address.
- **Payment Information**: Credit or debit card details, or other payment-related information.
- **Jewelry Details**: Photographs, descriptions, and other information related to the items sent for repair.
- **Website Usage Data**: Information collected through cookies and tracking technologies to enhance user experience on our website.
2. How We Use Your Information
We use the collected information for the following purposes:
- **Service Fulfillment**: To process your repair orders, communicate with you about your repair status, and return your items safely.
- **Payment Processing**: To securely handle payments for services.
- **Customer Service**: To respond to inquiries and provide customer support.
- **Marketing and Feedback**: To send updates or promotional offers (you may opt out at any time) and to collect feedback to improve our services.
3. Information Sharing and Disclosure
We respect your privacy and will only share your information with third parties in specific situations, including:
- **Service Providers**: Third-party service providers who help with website operation, payment processing, shipping, and other necessary business functions.
- **Legal Requirements**: When required by law, such as to comply with legal processes or respond to government requests.
4. Data Security
Your privacy and the security of your information are important to us. We take appropriate security measures, including encryption and secure servers, to protect your personal data from unauthorized access, alteration, or disclosure.
5. Your Rights
You have rights regarding your personal data, including:
- **Access**: You may request to review the personal data we have about you.
- **Correction**: You may request corrections to any inaccurate data.
- **Deletion**: You may request the deletion of your data, subject to applicable legal requirements.
To exercise any of these rights, please contact us at [email protected]
6. Retention of Information
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, including legal or accounting requirements. After your jewelry repair is complete, we will securely store any remaining data as required by law or delete it as requested.
7. Cookies and Tracking Technologys
Our website may use cookies to enhance user experience, track usage, and provide customized services. You may choose to disable cookies in your browser settings, but doing so may affect your experience with our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
9. Contact Us
For questions or concerns regarding this Privacy Policy or to exercise your data rights, please contact us at:
**Email**: [email protected]
**Phone**: (253) 537-5572
**Address**: 8639 Pacific Ave, Tacoma Wa 98444